Terms of Service

By accessing our website or purchasing a product from Taziq.tech, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not access the website or use our services.

1. Overview & General Conditions

Taziq.tech provides physical custom-engraved Near Field Communication (NFC) smart cards, digital contact profile management, and related accessories.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks to meet technical requirements of connecting networks or devices. Credit card and payment information is always encrypted during transmission.

2. Orders & Customization Guidelines

Because Taziq.tech provides custom-engraved physical products, special terms apply to all orders:

  • Proof Approval: Prior to laser engraving, you may be provided a digital proof or design preview. You are responsible for verifying all spelling, contact information, design placement, logo resolution, and layout before final approval.
  • Production Starts Upon Approval: Engraving begins promptly after design confirmation. Once production has started, no changes, edits, or cancellations can be accommodated.
  • Submitted Content & Intellectual Property: You represent and warrant that you own or have the proper licenses/permissions for all text, logos, trademarks, and artwork submitted for engraving. Taziq.tech assumes no liability for trademark or copyright infringement resulting from customer-submitted designs. We reserve the right to reject designs containing offensive, illegal, or infringing content.

3. Refunds, Returns, & Replacement Policy

  • Custom Products: Due to the personalized nature of laser-engraved NFC smart cards, all sales of custom-engraved items are final. We do not offer returns or refunds for buyer’s remorse, typos approved by the customer, or incorrect information provided during ordering.
  • Defective or Damaged Goods: If your smart card arrives physically damaged, engraved incorrectly compared to your approved proof, or with a non-functioning NFC chip, you must contact us at support@taziq.tech within 7 days of delivery.
  • Warranty & Replacement: Upon verification of a hardware defect or production error made by Taziq.tech, we will promptly re-engrave and ship a replacement card at no additional cost to you.

4. Hardware & NFC Chip Functionality

  • Device Compatibility: Taziq NFC smart cards are manufactured using standard ISO/IEC 14443 Type A NFC chips (e.g., NTAG series), which are broadly compatible with modern iOS and Android smartphones. However, Taziq.tech cannot guarantee compatibility with older, damaged, or non-NFC-enabled mobile devices.
  • Environmental & Wear Considerations: While our cards (metallic, matte, or hybrid) are built to be durable, physical damage, extreme heat, heavy bending, or magnetic exposure can damage the internal NFC antenna. Taziq.tech is not liable for chips damaged due to improper handling after delivery.

5. Digital Profiles & Content Usage

If your Taziq smart card links to a digital profile host, dynamic URL, or contact landing page provided or managed by Taziq.tech:

  • You agree not to use your digital contact card to link to malicious software, phishing attempts, illegal content, or unauthorized marketing schemes.
  • Taziq.tech reserves the right to suspend or terminate digital profile routing if a link is flagged for security violations or unlawful activities.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Taziq.tech, its owners, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from:

  1. Errors, mistakes, or inaccuracies in customer-provided artwork or contact data.
  2. Interruption of third-party digital routing services or mobile device incompatibilities.
  3. Personal injury or property damage resulting from the use or misuse of our physical products.

In no event shall Taziq.tech’s aggregate liability exceed the total amount paid by you for the specific product or service giving rise to the claim.

7. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law principles.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Taziq.tech Support

Email: support@taziq.tech

Location: Memphis, TN, USA